Systems Engineer II

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Date: Feb 8, 2018

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The role of the Systems Engineer II is to ensure the availability, reliability, integrity, and efficient operation of the systems that support the enterprise technology functions. This is achieved by configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. The Systems Engineer II will apply problem-solving skills to help identify, communicate, and resolve issues in order to maximize the availability and performance of IT systems investments.

The position demands someone who is highly technically competent, detail oriented, and self-motivated to conduct administration and support of systems infrastructure. 

All duties are to be performed in accordance with departmental and The Venetian | The Palazzo policies, practices, and procedures.  

Essential Duties & Responsibilities:

Key Responsibilities

  • Manage a queue of work requests to meet service levels and KPI objectives.
  • Provide Web administration support by overseeing and maintaining Web server functions, such as assuring logging and metrics data are stable.
  • Create shell scripts as required.
  • Manage enterprise directory services and supporting server infrastructure.
  • Define and implement strategies for integrating disparate operating environments.
  • Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance.
  • Troubleshoot, identify and repair complex computer system issues for Servers, Active Directory, VMWare, network connections and end-user issues while working within internal ticketing/trouble reporting systems
  • Review technical requirements, establish project milestones and tasks and determine level of effort estimates for their completion.
  • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
  • Perform all work in a manner to ensure interoperability and maintain compliance of enterprise computing systems.

 

Key Processes

  • Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
  • Perform server and security audits, system backup procedures, and other recovery processes in accordance with the organization’s disaster recovery and business continuity strategies.
  • Respond to emergency system outages in accordance with business continuity and disaster recovery plans, assisting other departments as required
  • Monitor system performance, capacity and prepare and deliver system performance statistics and reports.
  • Understand and abide by Incident, Problem and Change management processes and procedures.
  • Interact with vendors, peers, and contractors to ensure secure, reliable systems implementations and upgrades are performed within project parameters.

 

  • Consistent and regular attendance including on-call availability on a rotational basis, is an essential function of this job.
  • Performs other related duties as assigned.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • Bachelor's degree in MIS or similar technical program or acceptable industry and work experience
  • 3+ year’s demonstrable experience in the design, implementation, and support of infrastructure systems, applications, and related technologies.
  • Extensive experience with Microsoft server operating systems, Active Directory, Linux platforms, VMware and related technologies.
  • Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment, including SCSI, RAID, and I/O topology.
  • Support experience with high availability solutions such as: clustering, data replication, dynamic resource allocation, and related procedures.
  • Experience working in a highly regulated environment (MICS, PCI, SOX)
  • Training and experience with ITSM practices.
  • Ability to set priorities, meet deadlines and manage projects
  • Good written and oral communication skills; good interpersonal skills.
  • On-call availability on a rotational basis is a requirement of this role
  • Flexibly to adapt to a changing environment while under pressure
  • Strong customer service orientation.
  • Must be a self-starter that is reliable, punctual, and consistent with excellent organizational and documentation skills
  • Working technical knowledge of current enterprise compute platforms and their implementation and administration in a highly virtualized infrastructure
  • Documented expertise with systems configuration, security principles, and maintenance best practices.
  • Technical skills implementing and supporting  AD, DNS, DHCP, NPT, SMTP, SFTP, SCP, SSH, Email, IIS
  • Advanced knowledge of monitoring tools, techniques, alerting and notification processes.
  • Skills and experience with PowerShell and Batch commands.
  • Competence with fault isolation, testing procedures, and data mapping tool
  • 21+ years of age
  • Proof of authorization/eligibility to work in the United States
  • Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
  • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
  • Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
  • Work varied shifts, including weekends and holidays.

 

 

Preferred Qualifications:

  • Technical Certifications

Current, relative industry certifications and continuing education.

Physical Requirements:

  • Work in a fast-paced, results-oriented and ever-changing environment
  • Able to maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts


Job Segment: System Administrator, Systems Engineer, Engineer, Linux, Change Management, Technology, Engineering, Management

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