Specialist - HR Team Member Relations

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Date: Jul 29, 2021

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Specialist – Team Member Relations is to assist management and Team Members with issues, questions, communication and/or policies and procedure concerns.


All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

· Provides guidance, consultation and clarification of Company policies and procedures.

· Conducts due process meetings, peer reviews, interviews, investigations and mediation to resolve all matters in a timely fashion.

· Adheres to the Company’s status quo third party representation philosophy, complies with company policies, and legal requirements.

· Consistently meet deadlines pertaining to completion of investigations, investigatory summaries and the issuance of corrective actions as set by management and/or agreed upon with department leaders.

· Supervises the delivery and measurement of guest service consistent with the Company’s core service standards, brand attributes through the Team Member Survey and feedback sessions.

· Meets with department leaders to provide updates, communication roadblocks and to obtain feedback on departmental goals.

· Documents and maintains notes, reviews and drafts reports and summaries of Team Relations issues.

· Prepares unemployment paperwork.

Additional Duties & Responsibilities:

· Prepares or assists in the preparation of EEOC/NERC responses, timelines and confidential investigative files.

· Provides analysis of EEO and Workforce statistical data.

· Reviews corrective counseling and performance paperwork.

· Participates in department panel interviews, assists with other areas of HR and in Team Member events.

· Safety is an essential function of this job.

· Consistent and regular attendance is an essential function of this job.

· Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All Venetian | Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

· 21 years of age.

· Proof of authorization/eligibility to work in the United States.

· High School Diploma or equivalent.

· Bachelor’s degree preferred.

· PHR certification preferred.

· Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.

· 3 years of experience as a Human Resources Generalist or similar role in Employee Relations.

· Bilingual in Spanish preferred.

· Working knowledge of Labor Relations, Employee Relations, Worker’s Compensation, Title 7, EEOC, ADA, FMLA, HIPPA, COBRA, Wage and Hour and Unemployment Law.

· Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.

· Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

· Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.

· Physically access all areas of the property and drive areas with or without a reasonable accommodation.

· Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.

· Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.

· Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.

· Work in a fast-paced and busy environment.

· Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Job Segment: HR, Employee Relations, HR Generalist, Labor Relations, Human Resources

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