Shift Manager - Beverage

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Date: Aug 16, 2019

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Shift Manager Beverage Admin is to be responsible for the management of all aspects of Beverage Department functions in accordance with hotel standards. All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures.  

Essential Duties & Responsibilities:

  • Key Responsibilities
    • Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. 
    • Performs other duties as assigned by senior management.


  • Key Processes
    • Constantly seek ways to improve quality.
    • Develop and maintain 4-Star standards.
    • Provide feedback to staff on their performance.  Handle disciplinary problems and counsel employees according to hotel standards.
    • Develop and maintain ongoing training initiatives (daily and monthly).
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
    • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
    • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
    • Consistently demonstrate Venetian Resort Hotel and Casino core values.
    • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
    • Assist staff with their job functions to ensure optimum service to guests.
  • Financial
    • Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
  • Leadership
    • Successfully manages a 5-Star and 5-Diamond BeverageTeam.
    • Develops staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
    • Monitors team performance in all phases of service and job functions; rectify deficiencies.
    • Manage staff and organize department functions in accordance with company guidelines.
  • Consistent and regular attendance is an essential function of this job
  • Performs other related duties as assigned

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • 21 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High School Diploma or equivalent.
  • 2 Years experience managing shift in beverage dept required, prior experience managing multiple locations preferred.
  • Knowledge of proper food service and sanitation required, and fluency in English both verbal and non-verbal and bilingual in Spanish preferred.
  • Ability to compute basic mathematical calculations.  
  • Work in a fast-paced, busy, and somewhat stressful environment.
  • Must be able to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
  • Must possess interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
  • Must maintain a professional, neat and well-groomed appearance adhering to VCR appearance standards.
  • Must maintain consistent adherence to the VCR Unmatched Guest Service Standards.
  • Must be available to work varied shifts, including weekends and holidays.

Physical Requirements:

  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
  • Must be able to frequently move freely about the office, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction.
  • Must be able to work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, and be able to access all areas of the property.  

Job Segment: Manager, Food Service, Management, Hospitality

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