Manager - Slots

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Date: Jul 7, 2021

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Manager - Slots is to direct and coordinate the activities of slot operations team members to maximize slot handle and enhance the gaming experience of the guest. All duties are to be performed in accordance with departmental and The Venetian Resort policies, practices, and procedures

Essential Duties & Responsibilities:

  • Organize and coordinate the activities of Slot Operations team.
  • Lead and manage Slot Attendants to ensure mentoring meets Venetian standards.
  • Analyze performance of the slot floor versus property budget / historical benchmarks and recommend appropriate changes.
  • Adhere to Venetian Hospitality Standards and insure team compliance, keeping in mind that Unmatched Guest Service and maintaining the five star / five diamond atmosphere are of utmost importance.
  • Administer department policies; evaluate performance relative to Venetian Resort Standards.
  • Monitor compliance with all aspects of Venetian Resort Hotel Casino internal controls.

Additional Duties & Responsibilities:

  • Train, coach, counsel, evaluate and administer discipline to slot operations team.
  • Make recommendations for the termination of any subordinate team member who, after coaching and discipline, performs at levels below Venetian Resort standards.
  • Interview prospective team members and measure against Venetian Resort standards.
  • Make recommendations for the employment of candidates who will perform at or above Venetian Resort standards.
  • Maintain complete knowledge of and comply with all departmental policies and procedures.
  • Evaluate operating procedures, recommend changes, and implement approved changes.
  • Maintain confidentiality of pertinent casino data.
  • Maintain clear and open communication with guests, managers and team members.
  • Consistent and regular attendance is an essential function of this job
  • Performs other related duties as assigned

Additional Duties & Responsibilities:

Company Standards of Conduct

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

  • 21 years of age, proof of authorization/eligibility to work in the United States.
  • High school Diploma or equivalent.
  • Must be able to obtain and maintain an Alcohol Awareness (TAM) card, Nevada Gaming Registration and any other certification or license, as required by law or policy. 
  • 3 years of experience in slot operations experience in a high volume Slot Department.
  • Working knowledge PC skills including MS Word and Excel.
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
  • Must be able to frequently move freely about the office, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction.
  • Be able to work indoors and be exposed to various environmental.

Physical Requirements:

Must be able to: 

  • Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned.
  • Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
  • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
  • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.

Job Segment: Manager, Compliance, Management, Legal

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