Manager - Housekeeping Linen

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Date: Feb 15, 2019

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Manager Linen is to ensure all linen is clean, the circulating par is sufficient, linen lockers are well stocked and in excellent condition. Linen must always be available for the Team Members. Ensure that the highest standards are achieved as set by The Venetian Hotel. Must supervise /train all linen attendants. All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

  • Key Responsibilities
    • Makes weekly inspection trips to the outside Laundry Company checking on discards, equipment and delivery processes. Checks washing formulas and discuss with the Laundry Company’s management.
    • Oversees laundry office functions including poundage reports, deliveries and all other reports associated with the linen records. Meets with the Inventory Control Supervisors to review all invoices for laundry/linen charges.
    • Holds pre-shift meetings daily, keeping the team members informed of new methods, changes in procedure and to maintain efficiency with the linen tracking system.
    • Has experience in Maintaining: Laundry Equipment (scales, computers and linen program), Linen Quality and Control, Par Requirements, Inventory Procedures, Safety / OSHA Requirements.
    • Ensure cleanliness of linen dock areas as well as storage areas. Linen Manager should also conduct linen inventory with the Inventory Control Supervisor.
    • Supervises assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives.
    • Supervises the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.
    • Supervises assigned staff to include: hiring recommendations that encompass the company’s diversity commitment; training; coaching; performance feedback, recommending and administering discipline, and scheduling. Creates a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction.
    • Provides ideas and suggestions for new products, services, technology and processes to ensure VCR’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
    • Adheres to the company’s philosophy; complies with company policies and legal requirements.
    • Perform other duties as required by management.


  • Consistent and regular attendance is an essential function of this job
  • Performs other related duties as assigned

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • 21years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High School Diploma or equivalent.
  • Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form, interpersonal skills with focused attention to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance adhering to VCR appearance standards, maintain consistent adherence to the VCR Unmatched Guest Service Standards.
  • Work varied shifts, including weekends and holidays.
  • Must have worked as a Supervisor for at least (2) years in a Laundry Department.
  • Work in a fast-paced, busy, and somewhat stressful environment.
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
  • Must be able to frequently move freely about the office, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction. 
  • Ability to lift or carry a minimum of 75 pounds, unassisted, in the performance of specific tasks assigned.  
  • Be able to work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, and be able to access all areas of the property.

Physical Requirements:

  • Work in a fast-paced, results-oriented and ever-changing environment.
  • Able to maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts.

Job Segment: Housekeeping, Manager, Inspector, Hospitality, Management, Quality

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