Manager - Convention Sales

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Date: Jan 10, 2022

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Manager – Convention Sales is to identify and qualify leads and contract business opportunities (thresholds defined by management) that align with meeting company’s financial goals, maximize revenues and drive customer loyalty.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

  • Meets and exceeds quotas and financial goals set by Management.
  • Effectively solicits and identifies and qualify business opportunities (leads) to meet the defined business parameters, resulting in closing contracts through effective contract negotiations that align with meeting company’s financial objectives, maximize revenues and drives customer loyalty.
  • Develops and maintains account base of business through on-property customer meetings and direct solicitation which maximizes revenue for Company.
  • Qualifies and responds timely to incoming assigned leads and follow through on commitments.
  • Partners with customers to understand their buying process, identify key meeting priorities to effectively position and align our unique insights and benefits to customers’ key meeting priorities.
  • Accurately forecasts and reports sales pipeline.
  • Ensures that business is turned over properly and in a timely manner for quality service delivery.
  • Understands the overall market competitors’ strength and weaknesses and how to sell against them.

Additional Duties & Responsibilities:

  • Ability to clearly communicate and articulate ideas externally and internally at the opportunity level that are innovative and supported by reliable data.
  • Regularly and independently engages with cross-functional teammates to understand product and services available to Groups and how the Hotel differentiates itself from the competitive set.
  • Travels on a limited basis and participate in sales calls, site inspections, entertainment, networking events, training (as assigned) midweek, evenings and weekends as needed.
  • Supports other members of the Sales Team as needed.
  • Manages effectively within defined sales roles, internal sales processes and departmental / Company Policies and procedures.
  • Documents all pertinent daily Sales activities, cataloging account and client information accurately as defined by department SOP’s.
  • Effectively works within the structure of the defined Sales processes to effectively evaluate and execute sales contracts. 
  • Safety is an essential function of this job.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications:

  • Education and Experience
    • Required; High School Diploma or GED equalent
    • A minimum of five (5) years of professional Hotel Sales experience at a luxury property
    • Must be able to obtain and maintain an Alcohol Awareness Card any other certification or license, as required by law or policy. 
    • Preferred
      • 1 year of experience selling large complex group business, either at property or sales office
      • 4 year college degree in related disciplines
      • Knowledge of property operations
  • Contract Negotiations Skills
  • Customer Relations Skills
  • Presentation Skills
  • Problem Solving and Critical Thinking Skills
  • Strong Communication Skills
  • Listening Skills
  • PC proficient in applications such as Microsoft Office application tools: Outlook, Excel, Access, Word and Power Point.
  • Work in a fast-paced, busy, and somewhat stressful environment.
  • Must be 21 years of age with proof to work.

Must be able to:

  • Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Physically access all areas of the property and drive areas with or without a reasonable accommodation.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
  • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
  • Work in a fast-paced and busy environment.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Job Segment: Sales Management, Outside Sales, Manager, Sales, Management

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