Director - Convention Sales

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Date: Jan 10, 2018

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The responsibility of the Director of Convention Sales is to lead the team that executes the companies direct sales strategies to meet/exceed business financial goals.

All duties to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

  • Achieve and exceed financial goals set by Management.
  • Manage designated sales team and activities to secure new and repeat business that align with company financial objectives, maximize revenues and meet the goals of the sales plan and strategies.
  • Collaborate with Vice President of Sales and Executive Director of Convention Sales to develop and implement sales plans that align with short term and long term business strategy and goals.
  • Review contracts, file turnovers and quality of team’s bookings.
  • Suggest innovative sales ideas and deployment strategies to grow market share.
  • Provide effective coaching to sales managers on the company’s fundamental selling philosophies, strategies, systems and techniques which includes producing individualized development plans as directed.
  • Facilitate performance conversations to meet accountability of the performance goals of the business.
  • Understand the overall market competitors’ strengths and weaknesses, economic trends, supply and demand and how to coach team to sell against them. 
  • Understand and ability to communicate to the Sales Team economic trends, industry trends, regulations and potential new business opportunities.
  • Manage, maintain and report accurate team forecasts, bookings pace, business plans, quarterly action plans, travel schedule, comp tracking and team expense budget.
  • As a leader, develop and support convention sales team in the hiring process, performance management and sales management development to reduce turnover and fill internal open positions with the most qualified talent. 
  • Review and approve group business opportunities and contracts within defined thresholds to ensure business objectives are met.
  • Maintain and enforce culture, office and systems standards, defined sales roles, policies and procedures and customer service levels.
  • Establish and maintain effective cross functional relationships to identify ways of working together that make it easier to do business internally and with our customers.
  • Where appropriate, plan sales trips to major market areas and report new market potential areas that should be covered.
  • Accompany team members during familiarization site visits of hotel for major clients as necessary.
  • Attend major trade and travel functions as needed. (i.e.: Tradeshows).
  • Regularly entertain major clients of Hotel.
  • Regular Travel as needed: domestic and international.

Additional Duties & Responsibilities:

  • Key Processes


  • Manage and maintain designated sales team budgetary expenses.
  • Manage sales processes and systems (CRM, role responsibilities, etc.)


  • Financial


  • Manage Sales Revenue growth and KPI’s for designated team.


  • Leadership


  • Team Builder – inspire and guide others towards established goals and achievement.
  • Talent Management/Development – Recruit, on-board, retain, recognize and develop the next generation of leaders.
  • Business Industry Knowledge - understand the market in which business operates
  • Strategic Management – active engagement in and management of the analysis, ideas, decisions and actions that create, implement and sustain a competitive advantage for the business at the territory and account level.
  • Tactical Management – active engagement in the Sales Manager/ go-to-market aspects of the sale.


  • Consistent and regular attendance is an essential function of this job
  • Performs other related duties as assigned

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • Education and Experience
    • Required:  High School Diploma or GED;  5 years hotel sales management
    • Preferred;
      • 2 years as Director of Sales at a Luxury Property
      • 2 years of Sales/marketing at a luxury property
      • 4 year college degree
  • Strong Administrative and accountability skills
  • Strategic Planning Skills
  • Strong Communication Skills utilizing English both oral and written
  • Problem solving and critical thinking skills
  • Coaching and development skills
  • Customer and Team Member Relations skills
  • A proven track record of succe6ssfully meeting and exceeding sales quotas
  • Work in a fast-paced, busy, and somewhat stressful environment.
  • Must be 21-years of age with proof to work.

Physical Requirements:

  • Requires working varied shifts, evenings, holidays and weekend travel and networking.
  • Work in a fast-paced, busy, and somewhat stressful environment.
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
  • Must be able to frequently move freely about the office, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc.
  • Withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing.

Job Segment: Sales Management, Manager, Outside Sales, Strategic Planning, Sales, Management, Strategy

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