Busser - Hong Kong Cafe

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Date: Feb 9, 2018

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the busser is to clear and reset the tables for guests. All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

  • Key Responsibilities
    • Clears and resets tables.
    • Ensuring tables are prepared for the next seating.
    • Ensures all areas of the restaurant are kept clean.
    • Carries dishware, silverware and glassware to kitchen for cleaning.
    • Works closely with the hosts to expedite guest seating for appropriate size parties.
    • Performs any other related duties as assigned.
  • Key Processes
    • Provide a service or assistance to meet the needs of a guest.
    • Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department.
    • Comply with policies and procedures of the department or section in order to complete service satisfactorily.
    • Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
    • Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
    • Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service.
    • Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.
  • Consistent and regular attendance is an essential function of this job
  • Performs other related duties as assigned

Minimum Qualifications:

  • Education - High school Diploma or equivalent.
  • Experience - Must have a minimum of 6 months in a restaurant.
  • Must be 21 years of age, proof of authorization/eligibility to work in the United States.
  • Must be able to communicate effectively in English. Mandarin and/or Cantonese language skills are strongly preferred.
  • Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
  • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
  • Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
  • Work varied shifts,including weekends and holidays.
  • Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
  • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.

Physical Requirements:

  • Lifting - Ability to lift or carry a minimum of 30 pounds, unassisted, in the performance of specific tasks assigned.
  • Standing
  • Push/Pull
  • Physical ability to access all areas of the property
  • Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction.

Job Segment: Clerical, Food Service, Kitchen, Administrative, Hospitality

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