Barista - Starbucks (On Call)

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Date: May 15, 2018

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Barista – Starbucks is create the Starbucks experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.  Models and acts in accordance with Starbucks guiding principles.  All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures.  

Essential Duties & Responsibilities:

  • Acts with integrity, honesty, and knowledge that promote culture, values, and mission of Starbucks. 
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. 
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create “The Third Place” environment during each shift. 
  • Assists with new partner training by positively reinforcing alarms or changes in partner morale and performance and communicating them to the store manager. 
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.  Discovers and responds to customer needs. 
  • Follows Starbucks operation policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. 
  • Maintains a clean and organized workspace so that partners can locate resources and product as needed. 
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.  Follows health, safety, and sanitation guidelines for all products. 
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods. 
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned.

 

Company Standards of Conduct

All Venetian | Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct. 

Minimum Qualifications:

  • 18 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High school diploma or equivalent.
  • Ability to communicate clearly and effectively in English, both in spoken and written form.
  • Must be able to obtain and maintain a Health card and any certification or license, as required by law or policy. 
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation. 
  • Engage with and understand our customers, including discovering and responding to our customers’ needs through clear and pleasant communication.
  • Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hairs colors, such as blue or pink. 
  • Prepare food and beverages to standard recipes or customized for our customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients. 
  • Ability to learn quickly.
  • Ability to understand and carry out oral and written instructions and request clarification when needed. 
  • Ability to work as part of a team.
  • Ability to build relationships. 
  • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
  • Must be able to work varied shifts, including early mornings, nights, weekends and holidays.

Physical Requirements:

Must be able to:

  • Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Physically access all areas of the property and drive areas with or without a reasonable accommodation.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
  • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
  • Work in a fast-paced and busy environment.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke. 


Job Segment: Coffee, Food Service, Hourly, Part Time, Teen, Hospitality

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