Attendant - Poker Room

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Date: Nov 15, 2021

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Attendant - Poker Room is to oversee game seating, phone calls, rewards redemptions, provide gaming cheques to guests and Dealers for operational needs, through use of a mobile bank, and to act as a liaison between guests and support departments, specifically the Casino Cage. 

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

  • Maintain a professional, friendly and courteous atmosphere providing the guest with a pleasant experience.
  • Maintain a mobile bank for player and table bank transactions in accordance with department policies and procedures. 
  • In the absence of a mobile bank, accommodate transactions for players and table banks by acting as a liaison between them and the Casino Cage.
  • Conduct player and table bank transactions in accordance with department policies and procedures and notifies Poker Supervisors of any irregularities.
  • Maintain an understanding of game play, rules, internal controls, and gaming standards.
  • Handle and prioritize multiple guest requests and notify management of pertinent information.
  • Greet guests when they arrive and handle guest lists and seating for all Poker games.
  • Handle and respond to incoming phone calls.
  • Issue new and reprint Grazie account cards.
  • Issue guest rewards from logged Grazie poker play.
  • Make appropriate guest announcements.
  • Safety is an essential function of this job.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • 21 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High school diploma or equivalent. 
  • 1-year casino experience preferred. 
  • Basic computer skills.
  • Accuracy in cash and cheque handling and counting to ensure even money exchanges without variation.
  • Ability to operate 10-key calculator, Jet Scan cash counter, and any other associated equipment for accurate mobile bank accountability and even money exchanges with the Casino Cage.
  • Ability to communicate clearly and effectively in English, both in spoken and written form.
  • Must be able to obtain and maintain a Nevada Gaming Control Board registration and any other certification or license, as required by law or policy. 
  • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
  • Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

  • Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Push and maneuver departmental and property equipment, including, but not limited to, an assigned cart that contains gaming cheques.
  • Physically access all areas of the property and drive areas with or without a reasonable accommodation.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
  • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
  • Work in a fast-paced and busy environment.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
  • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.

Job Segment: Activities, Bank, Banking, Hospitality, Finance

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