Assistant Manager - Pool

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Date: Mar 7, 2019

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

The primary responsibility of the Asst Manager – Pool is to assist the Pool, Food and Beverage Operations Manager in the management of all Venetian Pool decks including food and beverage services. All duties are to be performed in accordance with departmental and The Venetian and The Palazzo Resort Hotel Casino’s policies, practices, and procedures.

Essential Duties & Responsibilities:

  • Assists in the implementation of long and short range financial objectives relating to beverage, and PRD sales and rentals set by the Pool Operations Manager.
  • Ensures that the cleanliness of the pool deck is maintained at all times.
  • Ensures good safety practices of employees and guests on all pool decks, assisting in the maintenance of proper emergency and safety procedures.
  • Assists Pool manager in conducting safety training and ensuring that certification is on-going and current with state law.
  • Assists in the hiring, training, and evaluation of team members to meet departmental standards and goals.
  • Maintain high quality standards in regards to food and beverage presentation, sanitation and pool safety.
  • Assists in managing approximately 110-120 full time seasonal team members: bartenders, cocktail servers, pool attendants, PRD attendants, lifeguards, cabana hosts, liquor runners, bar porters, and PAD specialists.
  • Oversees the assignment and evaluation of work, recommends personnel actions consistent with team member performance.
  • Perform additional duties as directed by management. 
  • Manage staff and organize department functions in accordance with company guidelines. Delegate tasks and department assignments or projects, meeting deadlines related to those assignments. Focus on achieving the goals or objectives of the department using available resources (staff and budgetary). Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.

Minimum Qualifications:

  • 21 years of age, proof of authorization/eligibility to work in the United States, high school Diploma or equivalent. Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
  • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
  • Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
  • Work varied shifts, including weekends and holidays. 
  • 2 years experience in Food/Beverage management required.
  • Must be able to obtain a Health, TAM, Non-gaming cards, be Red Cross Certified in CPR/First Aid and Life guarding. Must have the ability to carry, pull and maintain lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 pounds.
  • Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather, and be able to lift a minimum of 50 pounds.
  • Must possess the ability to maintain a proper mental attitude while dealing effectively with guests, management, team members, in person, over the phone, and on the radio. Physical ability to access all areas of the property.
  • Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. 

Physical Requirements:

Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned. Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Must be able to address stressful situations with clients with dignity and the utmost tact and politeness. Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.

Job Segment: Assistant Manager, Bartender, Outside Sales, Manager, Management, Hospitality, Sales

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