Analyst I - Deskside

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Date: Jul 27, 2021

Location: Las Vegas, Nevada, US

Company: Las Vegas Sands Corp.

Position Overview:

Essential Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

Company Standards of Conduct

All Venetian | Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct. Team Members are expected to behave in a manner that supports a harmonious work environment to help us deliver unmatched service to our guests and customers.

 

Minimum Qualifications

  • 21 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • Minimum of six months of related technical support and customer service experience or possess an AA or AS Degree.
  • Strong analytical and problem solving skills.
  • In-depth knowledge of Windows operating systems required.
  • Technical certifications of Microsoft, ITIL, Network or Security Certification, preferred.
  • Ability to diagnose problems by reading log files and using network or application diagnostics tools.
  • Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in spoken and written form.
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
  • Maintain consistent adherence to The Venetian and Palazzo Unmatched Guest Service Standards.
  • Work varied shifts, including weekends and holidays.
  • Must be able to obtain and maintain any certification or license, as required by law or policy. 
  • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
  • Must be able to work varied shifts, including nights, weekends and holidays.

Physical Requirements:

Must be able to:

  • Work in a fast-paced, results oriented and busy environment.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Ability to interact appropriately and effectively with guests, management, other Team Members, and outside contacts.
  • Physically access all areas of the property and drive areas with or without a reasonable accommodation.
  • Use office equipment, including but not limited to computer, monitor, keyboard, mouse, printer, scanner, copier, fax, etc.
  • Must be able to withstand prolonged periods of time to walk, stand, stretch, bend and kneeling.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke. 


Job Segment: Technical Support, Technology

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